We will promptly provide you with all technical data and drawings specified in the contract.

We will provide technical services on site at the time requested by you, and install, commission, and operate the entire set of equipment in accordance with your technical data and drawings.

For spare parts and accessories related to the contracted equipment that you have selected, the supplier shall proactively provide technical conditions and data that meet the equipment interface requirements.

Strictly enforce the minutes of meetings or agreements signed by both parties regarding relevant issues.

Conduct business training sessions for you on equipment installation, commissioning, operation, and maintenance techniques in accordance with the contract.

Strengthen pre-sales, sales, and after-sales services, and implement “24-hour service,” “proactive service,” “full-process service,” and “lifetime service” throughout the entire process of product manufacturing, installation, commissioning, and repair.

Upon receiving your feedback, we will respond

within 24 hours
and strive to resolve the issue quickly through online support. If on-site assistance is required, we will dispatch our service personnel to your location as soon as possible. Regardless of the circumstances, our commitment to providing continuous service for our products remains unwavering.

We will promptly fulfill your requirements for spare parts.

Equipment maintenance: All oil treatment units sold by us are covered by a lifetime warranty.